Sacombank introduces new fee structure for Combo accounts and SMS Banking

27/02/2024

To enhance user experience and cost-efficiency for individuals utilizing its Combo account and SMS Banking services, Sacombank is rolling out revised fee structures starting 01/03/2024.

Specifically, Sacombank waives 100% of the service fee for all new/existing customers using the Combo package when maintaining an average monthly balance of VND 1 million or more. If this condition is not met, a fee of VND 20,000 per month (excluding VAT) will be applied.

Regarding SMS Banking fees, Sacombank will continue with the current fee structure. Accordingly, for customers receiving 30 messages or less per month, the fee will remain at the previous rate of VND 15,000 per month per customer (excluding VAT). For customers receiving more than 30 messages per month, Sacombank will charge VND 500 per message, but the fee will not exceed VND 500,000 per month.

The SMS Banking fee schedule applies to all notifications of account balance fluctuations, credit cards, OTP transaction authentication, and is applicable to all customers using Combo with SMS. For customers using Sacombank Imperial Premium Banking services, Sacombank Sapphire VIP loyalty customers, Social Security account package, and Hi-Tek Combo, the current fee structure will continue to apply.

However, to avoid SMS Banking fees, Sacombank encourages customers to use the feature of receiving free balance fluctuation notifications on Sacombank Pay or mBanking. Accordingly, customers can proactively cancel the SMS Banking service and enable the feature of receiving transaction notifications on the Sacombank Pay/mBanking application.

Additionally, Sacombank encourages customers to choose transaction verification via Smart OTP or the mSign application to enjoy free service, ensure safety, minimize the risk of fake messages, and facilitate convenient transactions when traveling abroad without the need for international roaming.

For detailed information and guidance:

1. Activate notification features via Sacombank Pay/mBanking application HERE. (Note: Disable SMS notifications during setup).

2. Register for Smart OTP verification HERE for Sacombank Pay, or mSign HERE for mBanking application.

· Smart OTP: Verify all online card transactions and Sacombank Pay operations.

· mSign: Verify all eBanking and mBanking transactions.

3. Download the application now:

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