Sacombank adds additional 24/7 Customer Service Center Hotline number
27/06/2022
With the motto of customer centric, from today, Sacombank officially put into service a new Hotline number 1800 5858 88 in addition to the two currently applied Hotline numbers 1900 5555 88 (for all customers) and 1800 5858 23 (VIP customers only). This change aims to improve service quality in the context of digital transformation as well as to provide customers with more and more optimal experiences.
With the new Hotline 1800 5858 88, customers will be completely free of charge including telecommunications charges. In addition, Sacombank also improved and developed more features to help customers have a better experience such as: actively looking up information about credit card balance, payment account balance, payment account number, etc. … qas quickly as possible without meeting the Operator; evaluate service quality of Sacombank Customer Service Center 24/7 after each call. In addition, the active Hotline 1900 5555 88 will also cease to serve on May 1, 2023 in order to transfer all customer calls to Hotline 1800 5858 88.
Sacombank Customer Service Center 24/7 with a team of professional and dedicated customer care specialists will advise, answer and handle requests for products and services for customers; assisting customers in making transactions via the switchboard such as credit card payment, late payment of future deposits, registration/entrustment for payment of electricity and water bills...; listen to suggestions and answers about the quality of Sacombank's products and services.
In addition to Sacombank Customer Service Center 24/7, when needing advice and information, customers can also access Smart Assistant (Sari) on Sacombank website (https://www.sacombank.com.vn/), or Sacombank's official Fanpage (https://www.facebook.com/SacombankHome) or email: ask@sacombank.com.