Sacombank was honored for seven consecutive years at the Vietnam Outstanding Banking Awards

Retail banking has been Sacombank's strategic focus for nearly 33 years. As a result, Sacombank continuously develops and enhances a comprehensive range of multi-functional products and services, aligning with market trends to meet the diverse needs of individual and corporate customers. In addition, transaction methods and customer care policies are regularly updated and optimized to ensure customer satisfaction. Through persistent efforts, Sacombank has become a dedicated partner for over 18 million customers across Vietnam and in Laos and Cambodia.

Sacombank representative, Ms. Nguyen Phuong Huyen - Deputy Director in charge of Personal Banking (on the right), receives the “Outstanding Retail Bank” award.

Alongside its comprehensive digital transformation, Sacombank has made substantial investments in developing its digital banking ecosystem, providing customers with exceptional experiences through the Sacombank Pay application, referred to as a "pocket bank." This application integrates modern technology with high connectivity and security, allowing users to easily manage their finances and perform transactions anytime, anywhere, such as instant money transfers, opening a beautiful digital account and payment card in 5 seconds, opening a credit card in 5 minutes, saving money, consumer loans, bill payments, QR code payments and withdrawals, shopping, and foreign currency trading. Recently, Sacombank has successfully launched a digital branch with Smart Transaction Machines (STM), continuously updating unique features such as voice-activated transactions, card issuance, flexible currency conversion, and video calls with customer service representatives. These innovations offer customers more exciting options when using digital banking services. Additionally, Sacombank's call center, website, and fan page have applied artificial intelligence (AI) to enhance request processing capabilities and provide quick and efficient customer support.

Sacombank representative, Mr. Tran Thai Binh - Director of Digital Banking (on the right), receives the “Outstanding Digital Bank” award.

Moreover, Sacombank's support for the small and medium enterprise (SME) community has left a remarkable impression. Regular promotional programs and preferential interest loan packages are implemented to help SMEs overcome difficulties and provide additional capital for business recovery and expansion. Sacombank is also one of the most dynamic banks in applying technology to develop convenient and secure financial management solutions tailored to the scale of SMEs, such as eKYC (online business account opening), email transactions with digital signatures, and various payment and electronic banking methods.

Sacombank representative, Ms. Nguyen Phuong Huyen - Deputy Director in charge of Personal Banking (on the left), receives the “Outstanding Bank for SME Support” award.

By being honored once again at the “Vietnam Outstanding Banking Awards 2024”, Sacombank reaffirms its reputation and position in the banking sector and its positive contributions to Vietnam's economy.