Sacombank and Microsoft Vietnam sign strategic partnership on AI and data, shaping the future of digital banking

Sacombank and Microsoft will collaborate on key areas such as AI & Data strategy consulting and AI adoption in banking. Signing representatives: Mr. Nguyen Minh Tam – Deputy CEO of Sacombank and Ms. Nguyen Quynh Tram – General Director of Microsoft Vietnam. 

This collaboration reaffirms Sacombank’s pioneering role in developing and implementing digital banking technology solutions, aiming to become a modern, multifunctional retail bank. The two parties will work together on several key areas, including consulting on AI & data strategy and architecture, as well as developing a roadmap for AI adoption in banking. 

Additionally, Microsoft will collaborate in training a high-quality workforce in AI and Data. Through specialized training programs, Microsoft will help Sacombank quickly master technology, accelerate the deployment of AI-driven banking solutions, and achieve its goal of becoming a leading bank in the digital era. This will pave the way for the establishment of an AI & Data Center of Excellence, a pioneering model that enables Sacombank to fully leverage the power of data and AI to enhance customer experience, optimize operations, and develop intelligent financial services. 

At the signing event, Mr. Nguyen Minh Tam, Deputy CEO of Sacombank, emphasized:  “Digitalization is not just a trend but an essential strategy for Sacombank to maintain its leadership position in the market. With Microsoft’s support, we expect to accelerate the integration of AI and data into our core business activities, gaining deeper insights into customer behavior. This will drive significant advancements in our digital transformation and business operations.”

Mr. Nguyen Minh Tam – Deputy CEO of Sacombank shares insights on the bank’s digitalization strategy.  

Ms. Nguyen Quynh Tram, General Director of Microsoft Vietnam, reaffirmed Microsoft’s commitment to supporting Sacombank’s comprehensive digital transformation:  “AI and Data are at the core of the growth strategy for leading banks worldwide. Through this strategic partnership, Microsoft will provide cutting-edge technology solutions, working alongside Sacombank to build innovative models that maximize the potential of AI and data for sustainable growth. We are committed to accompanying Sacombank in building a modern, intelligent, secure, and sustainable technology ecosystem, enhancing its competitive position and delivering exceptional value to customers.”

Ms. Nguyen Quynh Tram – General Director of Microsoft Vietnam commits to supporting Sacombank in AI applications and data utilization.  

The partnership between Sacombank and Microsoft not only marks a significant step in the bank’s digitalization strategy but also contributes to driving the AI-driven banking trend in Vietnam, opening new opportunities for AI and Data applications in the financial sector. 

Previously, Sacombank was Microsoft’s largest partner in Vietnam, collaborating on several key projects. With Microsoft’s support, Sacombank became the first bank in Vietnam to successfully host an online Annual General Meeting of Shareholders Committee. The Bank has also widely adopted Microsoft Teams and Office 365, facilitating seamless communication and project management. The two companies first signed a commitment to developing electronic banking services and applying technology to business operations in 2007.  

Sacombank and Microsoft’s longstanding partnership, with multiple significant projects in Vietnam.  

About Sacombank 

Saigon Thuong Tin Commercial Joint Stock Bank (Sacombank) is one of Vietnam’s leading commercial banks, operating 560 transaction points across Vietnam, Laos, and Cambodia. Sacombank offers a diverse range of financial services to both individual and corporate customers. In recent years, the bank has heavily invested in technology, establishing itself as a leader in digital payments and online transactions. Sacombank has made notable advancements in AI-powered customer service and is the exclusive provider of open-loop payment solutions for HCMC’s public transportation system. 

About Microsoft 

Founded in 1975 by Bill Gates, Microsoft has grown into one of the world’s leading technology corporations, renowned for products such as Windows operating systems and the Microsoft Office suite. In recent years, Microsoft has led the AI revolution, integrating AI into various products and services. Initiatives such as Microsoft Copilot, an AI assistant in Microsoft 365 and Windows 11, and the Azure AI platform offer powerful tools for businesses to deploy AI at scale. Microsoft’s mission is to empower every individual and organization on the planet to achieve more through AI-driven technology.