Popular searches
- Savings
- Car loan
- Visa platinum Tiki
- corporate credit card
- corporate eKYC account
PERSONAL
CORPORATE
Example result
1
What is the processing time and notification of results for health care/hospital support insurance benefit claims?
- Dai-ichi Life Vietnam receives and processes claims. Depending on the case, you may be asked to provide additional information/document proof.
- The processing time and notification of results is a maximum of 30 days from the date of receiving the complete request (for health care/hospital support insurance benefit claims, the time is 15 days, up to 45 days depending on the case).
2
What are the payment methods when receiving insurance benefits?
- Payment information (cash, bank transfer, etc.) must be clearly stated in the Request for Settlement of Insurance Benefits (according to the form).
- Specific information and documents required will depend on each type of insurance benefit requested, as listed below. For copies/photos of documents, in some cases, Dai-ichi Life Vietnam may require you to provide the original for comparison.
- In addition, depending on the specific case, you may be required to provide additional information/documents to ensure that your request is fully and accurately considered and compliant with the provisions of the insurance contract.
3
What documents/evidence are required to receive insurance benefits?
- If the recipient is not the person entitled to receive insurance benefits: ID card/passport (copy) of the recipient and power of attorney.
- If the recipient is the policyholder/insured person/beneficiary: ID card/passport (copy) if it has been renewed with different information from the information on the ID card/passport previously provided to Dai-ichi Life Vietnam.
4
General requirements when settling insurance benefits?
- Consent form for information collection (depending on the case).
- Documents/evidence of insurance events (hospitalization, accidents, death, etc.) and the causes leading to the events (accident reports, investigation conclusions, etc.).
- Documents/evidence of the right to receive insurance benefits: documents related to inheritance (estate division, wills, etc.) regarding the death of the insured person if the insurance contract does not designate a beneficiary and the policyholder has died.
- Other insurance benefits do not require proof of the right to receive benefits because these benefits will be paid to the insured person (health care, hospital support) or the policyholder.
No Information Found
No Information Found
Learn more
No Information Found
No Information Found
Learn more
