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Hep & Support

Hep & Support
Hep & Support
PERSONAL
CORPORATE

1
Can I authorize my savings card to other people?

Yes. You can make authorization procedure at any of Sacombank’s points of transaction.

2
Can I transfer ownership of my savings card to other people?

Yes. You can transfer ownership of your savings card to other people. To make ownership transfer procedures, please go to the branch where you open your savings card.

3
Can I settle my savings card before the maturity date ?

Yes. You can make early withdrawal of savings card, except for products with specific regulations.

4
Can I settle my savings card at a branch other than the branch where I deposit money?

Yes. You can settle savings card at any of Sacombank’s points of transaction.

5
Which are interest payment methods of a term deposit?

You can select from the following payment methods: monthly payment, quarterly payment, end-term payment or start-term payment.

6
In which currencies can I make a term deposit at Sacombank?

Sacombank’s term deposits are applicable to VND, USD and EUR.

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    1
    How can customer check the information of the Term deposits opened at the counter?

    Customer can request for information at (i) any transaction point of Sacombank, or (ii) look up via Internet banking service, or (iii) look up by scanning the QR code printed on the Term Deposit Agreement/ Certificate.

    2
    Can term deposits opened at the counter be settled online?

    Customer can withdraw all of the deposit (deposit closure) for term deposits opened at counters via Internet Banking service.

    3
    Can a term deposit be withdrawn before maturity?

    Customer can prematurely withdraw part or all of the deposit (deposit closure). Please be noticed that partial premature withdrawal shall only apply to at maturity interest receiving method.

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